Monthly front desk report
Bayline Electric Co.
Maya handled 12 calls for Bayline Electric in November 2026: 4 new inquiries about work, 5 bookings, 1 put through to your team, 4 after hours, an estimated $7,500 in booked work.
12
Calls handled
4
New inquiries
$7,500
Est. booked value
4
After hours
Estimated from booked calls × typical electrical service call (industry average).
This month
4 first-time callers asked about work and are listed under New inquiries below.
1 caller was put through live to your team.
4 messages were taken with a callback number.
5 calls resulted in booked work.
4 real calls came in outside business hours and were answered instead of going to voicemail.
Kept off your desk: 1 sales call ended politely.
New inquiries
| Caller | Number | What they wanted | What Maya did | Status | Received |
|---|---|---|---|---|---|
| Evan M. | (954) 555-0124 | Panel replacement inquiry: Thursday estimate visit booked. | Booked | Booked | Nov 8 |
| Priya S. | (754) 555-0188 | EV charger estimate: panel details collected for quote follow-up. | Message taken | New | Nov 8 |
| Luis R. | (305) 555-0165 | Storefront lighting outage: morning site visit booked before opening. | Booked | Booked | Nov 7 |
| Tanya B. | (561) 555-0131 | Panel-upgrade quote follow-up: owner callback requested this afternoon. | Message taken | Contacted | Nov 6 |
Every call
| When | Caller | Who | What they needed | Length | Outcome |
|---|---|---|---|---|---|
| Nov 8, 2:42 PM | (954) 555-0124 | New inquiry | Homeowner asked about replacing an aging electrical panel. | 2:16 | Booked |
| Nov 8, 10:05 AM | (754) 555-0188 | New inquiry | New job inquiry for a garage EV charger. | 2:08 | Message taken |
| Nov 7, 9:18 PM after hours | (954) 555-0142 | Customer | After-hours emergency: hot breaker and a burning smell. | 1:31 | Put through to staff |
| Nov 7, 4:32 PM | (305) 555-0165 | New inquiry | Retail manager reported half the storefront lights out. | 1:59 | Booked |
| Nov 6, 1:08 PM | (561) 555-0131 | New inquiry | Quote follow-up for a panel upgrade. | 1:44 | Message taken |
| Nov 6, 8:26 AM | (954) 555-0193 | Customer | Kitchen outlets stopped working after a remodel. | 1:53 | Booked |
| Nov 5, 7:47 PM after hours | (786) 555-0119 | Customer | After-hours job inquiry for storm-related exterior lighting damage. | 1:22 | Message taken |
| Nov 5, 12:16 PM | (954) 555-0157 | Customer | Asked about a generator interlock and inlet. | 2:27 | Booked |
| Nov 4, 5:21 PM after hours | (954) 555-0171 | Customer | Quote follow-up: approved the recessed-lighting estimate. | 1:38 | Booked |
| Nov 3, 11:44 AM | (754) 555-0106 | Customer | Property manager asked about a recurring breaker issue in a rental. | 2:06 | Message taken |
| Nov 3, 7:31 AM | (954) 555-0184 | Customer | Asked whether Bayline serves Davie and installs ceiling fans. | 1:13 | Handled |
| Nov 2, 8:09 PM after hours | (407) 555-0122 | Sales call | After-hours robocall recognized and screened. | 0:19 | Ended politely |